Privacy Policy

Last updated: December 2024

1. Introduction

UK Interactive Office Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

Contact Information:
Tallwstrag
26 Ashville Terrace, Edinburgh EH6 8DD, Великобритания
Phone: +447427121520
Email: [email protected]

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact details (email address, phone number)
  • Business information (company name, job title)
  • Communication preferences
  • Any information you provide when contacting us

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and browser type
  • Operating system and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our office solutions services
  • Respond to your inquiries and requests
  • Send newsletters and marketing communications (with consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent: When you subscribe to newsletters or marketing communications
  • Contract: To provide services you've requested
  • Legitimate interests: To improve our services and website functionality
  • Legal obligation: To comply with applicable laws and regulations

5. Information Sharing

We do not sell or rent your personal information. We may share your data with:

  • Service providers: Third-party companies that help us operate our business
  • Legal authorities: When required by law or to protect our rights
  • Business transfers: In case of merger, acquisition, or asset sale

All third parties are required to maintain the confidentiality of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure data storage and backup procedures

7. Data Retention

We retain your personal information only for as long as necessary:

  • Contact inquiries: 3 years from last contact
  • Newsletter subscriptions: Until you unsubscribe
  • Website analytics: 26 months
  • Legal records: As required by applicable law

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: For processing based on consent

To exercise these rights, contact us at [email protected]

9. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through our cookie consent tool or your browser settings. For detailed information, please see our Cookie Policy.

10. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard contractual clauses
  • Certification schemes and codes of conduct

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions about this privacy policy or our data practices:

  • Email: [email protected]
  • Phone: +447427121520
  • Address: 26 Ashville Terrace, Edinburgh EH6 8DD, Великобритания

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly.